FAQ’s

Q: What is your service area?
A: We proudly serve the Greater Nashville community and surrounding areas. For a full list, visit our Service Areas page.

Q: How do I schedule a pickup?
A: You can easily schedule a pickup through our online form or by contacting us directly at 615-915-0101.

Q: What payment methods do you accept?
A: We accept major credit cards, debit cards, and other payment methods available during checkout.

Q: What if I’m not home during the pickup or delivery?
A: No problem! You can leave your laundry in a secure, designated spot and provide instructions when scheduling.

Q: Do you handle delicate or specialty items?
A: Yes, we offer special care for delicate fabrics and garments. Let us know your needs when placing your order.

Q: Is there a cancellation fee if I need to reschedule?
A: No cancellation fee applies if you reschedule or cancel at least 24 hours in advance.

Q: How does the residential laundry pickup and delivery service work?
A: It’s simple! Schedule a pickup, leave your laundry at the designated spot, and we’ll handle the washing, drying, and folding. Your clean clothes will be delivered back to your door.

Q: What areas do you serve for residential laundry?
A: We serve residential customers in the greater Nashville community and surrounding areas.

Q: Can I choose specific detergents or fabric softeners?
A: Yes! Let us know your preferences when scheduling, and we’ll tailor the service to your needs.

Q: How quickly will my laundry be returned?
A: Most residential orders are completed within 24-48 hours, depending on the volume and schedule.

Q: Is there a minimum requirement for residential laundry?
A: Yes, we require a $40 minimum per order.

Q: What types of businesses do you serve?
A: We work with a variety of industries, including gyms, spas, healthcare facilities, and hotels.

Q: Can you handle high-volume commercial laundry?
A: Absolutely! We specialize in managing large-volume orders for businesses of all sizes.

Q: How often can I schedule pickups and deliveries?
A: We offer flexible schedules, including daily, weekly, and bi-weekly pickups, to meet your business needs.

Q: Do you provide bulk pricing for commercial accounts?
A: Yes, we offer competitive bulk pricing based on your business’s volume and frequency. Contact us for a customized quote.

Q: Are there specific requirements for preparing commercial laundry for pickup?
A: Please sort your laundry into designated categories (e.g., linens, uniforms) and ensure everything is in secure bags.